Privacy Policy

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services to you. This may include:

• Your name, address, email address, and contact details

• Information about your pets, including health information, dietary requirements, and behavioral information

• Payment details, such as credit card information

• Any other information you provide to us during your interactions with Dog Days

We may collect personal information directly from you, through our website, or via phone, email, or in person.

 

2. Use of Personal Information

We use the personal information we collect for purposes including, but not limited to:

• Providing our pet care services

• Communicating with you about your bookings, inquiries, and our services

• Processing payments and managing our financial records

• Improving our services and website

• Complying with our legal obligations

 

3. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and service providers who assist us in providing our services

• Financial institutions and payment processors for the processing of transactions

• Regulatory authorities, if required by law

• Any other third parties you have authorized us to disclose your information to

We will not sell or rent your personal information to any third parties.

 

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

 

5. Access to Personal Information

You have the right to request access to the personal information we hold about you. You also have the right to request corrections if you believe any of the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To make a request, please contact us using the details provided below.

 

6. Cookies and Website Usage

Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help us understand how you interact with our website. You can disable cookies through your browser settings, but doing so may affect your ability to use some features of our website.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We recommend that you review the privacy policies of any third-party sites you visit.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect from the date of posting.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to make a request regarding your personal information, please contact us at:

Dog Days Concierge
Email: hello@dogdaysconcierge.com.au
Phone: 0401 311 128